Privacy Policy
Effective Date: May 1, 2025
1. Introduction
At ViewTrace, we value your privacy and are committed to protecting the information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and services.
2. Information We Collect
a. Information You Provide
We collect the information you submit when you:
- Create an account
- Subscribe to a plan
- Reach out to us through support or contact forms
This may include your name, email address, and payment details.
b. Information We Collect Automatically
When you use our services, we automatically collect certain technical data such as:
- Browser and device details
- Usage patterns on our site
- Basic diagnostic and performance metrics
- Anonymized IP address information
3. How We Use the Information
We use the information we collect to:
- Operate and maintain the service
- Respond to support requests and communications
- Improve user experience and performance
- Send you updates or account-related notices
- Process billing and manage subscriptions
We do not sell or share your personal information with unrelated third parties.
4. Cookies
We use cookies to enhance your experience by remembering preferences and helping us understand how users navigate the site. You can manage your cookie settings through your browser at any time.
5. Data Security
We take your security seriously. Measures are in place to prevent unauthorized access or misuse of your data. While we follow best practices, no online service can guarantee complete security.
6. Data Retention
We retain your information only as long as necessary to deliver services and fulfill the purposes outlined in this policy. Once the data is no longer required, we securely delete or anonymize it.
7. Your Rights and Choices
You have the right to:
- Access your personal data
- Update or correct inaccuracies
- Request deletion of your data
- Cancel your subscription and close your account
To make changes or requests, you can contact us at any time.
8. Policy Updates
We may occasionally update this Privacy Policy to reflect changes in our practices. You’ll always find the latest version posted on our website. Continued use of our services after any updates indicates acceptance of the revised policy.
9. Contact
If you have any questions or concerns about this policy, please contact us at:
Email: [email protected]